Customer services personnel are fully integrated into our product development division, giving Kildrummy’s clients, including those using our Kildrummy® Helpdesk, instant access to the expertise and experience of our implementation consultants, software developers and quality assurance personnel.
Implementation is a process that includes the key stage of a needs analysis which is provided by our Kildrummy® Implementation Consultants and identifies key information about your projects and their associated business, project and cost management processes and is aimed at ensuring a successful and optimal implementation of a Kildrummy® solution.
Integration is the process of importing data from popular finance and scheduling applications into Kildrummy® CostMANAGER. This is achieved by automating data imports using KDE. This involves several steps and should be carried out by a Kildrummy® Technical Consultant.
Training and support services are offered by Kildrummy® during implementation, system roll-out and day-to-day operation. Both are designed to meet the specific needs of your organization.